Privacy policy

Effective Date: November 11, 2024

Welcome to Spainguru.es (referred to as “we,” “our,” “us,” or “Spainguru”). Your privacy is critically important to us, and this Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://spainguru.es) or use our services. By using our website, you consent to the terms of this Privacy Policy. If you do not agree, please discontinue use of our website.

  1. Information We Collect
    1.1 Personal Data
    • Contact Information: Name, email address, phone number, or mailing address.
    • Account Information: Username, password, and profile details when you create an account.
    • Payment Information: Credit card details, billing address, and transaction data.
    • User Communications: Feedback, inquiries, or comments submitted via contact forms, emails, or other channels.
    1.2 Non-Personal Data
    • Browser type, operating system, and device information.
    • IP address and geographic location.
    • Pages visited, time spent on our website, and navigation patterns.
    • Cookies and similar tracking technologies.
  2. How We Use Your Information
    We use the information we collect to:
    • Provide and maintain our services.
    • Process transactions, including payments.
    • Send newsletters, marketing materials, or promotional communications.
    • Respond to inquiries and provide customer support.
    • Analyze website usage for improvement and optimization.
    • Ensure compliance with legal obligations and enforce our terms.
    You can opt out of marketing emails by clicking the “Unsubscribe” link in any email or contacting us at hello@spainguru.es.
  3. How We Share Your Information
    We do not sell or rent your personal information to third parties. However, we may share your information with:
    • Service Providers: Third parties that help us operate our website, process payments, or analyze data.
    • Legal Authorities: When required by law or to protect our rights, users, or property.
    • Business Transfers: If we merge, sell, or reorganize part of our business, your information may be transferred as part of the transaction.
    All third parties are obligated to protect your data and use it solely for the services they provide.
  4. Cookies and Tracking Technologies
    We use cookies, web beacons, and similar technologies to enhance your experience on our website. These technologies allow us to:
    • Store your preferences and personalize content.
    • Monitor website traffic and performance.
    • Serve relevant advertisements.
    You can manage cookies through your browser settings. Disabling cookies may limit your ability to use certain features of our website.
  5. Data Retention
    We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.
  6. Your Rights (For EU/EEA Residents)
    Under the General Data Protection Regulation (GDPR), you have the following rights:
    • Access: Request a copy of the personal data we hold about you.
    • Correction: Update or correct inaccurate data.
    • Deletion: Request deletion of your personal data, subject to legal requirements.
    • Restriction: Limit the processing of your data in certain circumstances.
    • Portability: Receive your data in a portable format.
    • Objection: Object to processing based on legitimate interests or direct marketing.
    To exercise your rights, please contact us at hello@spainguru.es.
  7. Data Security
    We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
  8. Children’s Privacy
    Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware of such data, it will be deleted promptly.
  9. Third-Party Links
    Our website may contain links to external websites. We are not responsible for the content, privacy practices, or security of these third-party websites. Please review their policies before sharing your information.
  10. International Data Transfers
    If you access our website from outside Spain, your information may be transferred to, stored, and processed in Spain or other countries where our service providers operate. By using our website, you consent to such transfers.
  11. Changes to This Privacy Policy
    We reserve the right to update this policy at any time. Changes will be posted on this page with the updated “Effective Date.” We encourage you to review this Privacy Policy periodically.
  12. Contact Us
    If you have any questions or concerns about this Privacy Policy, please contact us at:

This Privacy Policy was last updated on November 11, 2024.